Tineco Floor ONE S3 Cordless Hardwood Floors Cleaner, Lightweight Wet Dry Vacuum Cleaners for Multi-Surface Cleaning with Smart Control System

Please note there is no support or service provided by seller khalifa mall. The product has common issues related to battery and other issues. I was given used piece and posted so many messages for return but no reply. Do not purchase

the worst and unworth money product i have ever purshase online , and once it stops working you cannot do anything abt it , throw it like i did

I am 84 years old and find my Tineco Floor cleaner to be a helpful treasure for me when I clean my hardwood floors. It is easy to handle and easy to clean and charge. It does as subperb cleaning job as well. I have had mine for 6 months now and I am totally satisfied with its light weight and performance.

For the money, this is an excellent hard floor cleaner. Easy to use, fantastic clean, quiet and relatively straight forward to refresh, ready for the next clean. The only real difference I can see between this model and ones twice and three times more expensive, is the small gap along the edges. The S3 doesn't clean all the way to the skirting boards however, most of our wear & tare is in the middle of the hallways & rooms anyway. Highly recommended to anyone wanting a cordless wet & dry hard floor cleaner that really cleans. Five Stars

Buen material, funciona perfectamente y llego antes de lo indicado.

I bought Tineco Floor one S3 on 6 Jan 2023 from Amazon It was working perfectly until the error come after 4 month and I could not solve Error 1 clean dirty water tank which I did , but after I run autocycle cleaning, all water is left on the stand instead of dirty water tank (motor malfunction and need major spare part) Error 2 , please restart or contact costumer service Below is the message received from Amazon supplier The return button remains active between 30 - 50 days after the product order is created. Refunds cannot be made after this process. As we are a supplier, we cannot provide technical support. Asking us for help will not help you. Please contact the manufacturer or its technical service. We regret that we cannot be of further assistance. I wish you healthy days. Then I contact the manufacturer and ask them for technical service and unfortunately I received the below message: Thanks for your time and patience. According to the feedback from our support team, your machine was not purchased from our official channel. We feel sorry that your machine is out of our warranty range. According to the video you provided before, the problem is caused by the motor malfunction. We suggest you can try to contact the platform where you bought this from. Thank you very much for your understanding and support. Therefore, I recommend to buy directly from the manufacturer if you live in North America or Europe Otherwise, the machine will stop working after few month and you will waste your money

For the first year, it worked GREAT! Had a few issues but nothing too serious that I couldn’t figure out myself. Mostly the canisters were hard to snap in and would cause it to not work. But it was so nice to clean the floors without having to vacuum first! However, after just a little over a year, it just stopped working. I still had not even used all the soap that I had received with the machine before it just stopped working. I am grateful for the two year warranty, however their customer service SUCKS!!! You have to send in the machine and there is not a box available so you have to buy your own, they say they will refund you for the box, so that’s what I did since I have no other choice. I sent it back in, but a few days later I’m told that my machine is unfortunately broken beyond repair and I am offered a refund of 25% of my purchase price!! WHAT?? No replacement, no refurbished option!! Unbelievable, I tell them this is not right and they offer 50% back. I regrettably agree. Mind you I still have not received my refund for the box I had to buy to mail it to them! After I agree to the ridiculous refund I am told they can only give me a refund over Pay Pal or Bank. I give them my bank account because I do not have a Pay Pal account. And then they come back and say they cannot give me money to my bank because my bank does not have a SWIFT code. I called my bank asking them about the swift number and they tell me that you shouldn’t need that number, it’s typically only used for wires, and they charge me for that! I’ve been waiting for weeks, and only get a response from them after a few days in the middle of the night! So they now have my machine which I paid to get it to them, and no refund!! There are other floor cleaners on the market, hopefully there is one with better customer service and better quality of the machine!